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What is e-COS (e-Cloud Order Select)?

e-COS (e-Cloud Order Select) is a cloud-based order reception system that allows users to easily select and order products and services using a smartphone or tablet.
It is designed for various industries such as restaurants, food service, retail, and service businesses, enabling smooth order processing and operational efficiency.

📌 Benefits of Introducing e-COS
✅ Easy and Seamless Ordering
Intuitive interface allows customers to order products and services effortlessly from their smartphones.
Simple tap-based UI ensures quick and easy operation without confusion.
✅ Customized Orders to Meet Customer Needs
Customers can freely customize their orders, including size adjustments, flavor selections, and additional toppings.
Personalized ordering enhances customer satisfaction!
✅ Convenient Order History for Easy Reordering
Customers can reorder their favorite items with a single tap from their past order history.
Improves convenience for regular customers and boosts repeat orders.
✅ Multiple Payment Options for Smooth Transactions
Supports various payment methods, including credit cards, e-money, and QR code payments (customizable).
Customers can choose the most convenient payment option for them.
✅ Smooth Communication with Order Destinations via Chat & Calls
Customers can chat or make calls via Skype, LINE, and other platforms to connect with order destinations.
Additional questions and special requests can be handled seamlessly.

📌 Key Features of e-COS
🔹 Smart Ordering Process
✅ Simple and easy-to-use interface for all users.
✅ Real-time order tracking to check order status instantly.

🔹 Flexible Customization Options
✅ Customizable product and service settings (size, taste, options).
✅ Supports special requests and additional preferences.

🔹 Order History Management
✅ Easily reorder favorite products.
✅ Save individual order history for personalized service.

🔹 Multiple Payment Methods
✅ Supports credit cards, QR code payments, and e-money (optional).
✅ Ensures a smooth and secure payment experience.

🔹 Improved Operational Efficiency & Customer Satisfaction
✅ Shortens order processing time, improving operational efficiency.
✅ Reduces order errors and eases staff workload.
✅ Expands sales opportunities by integrating online ordering.

🎯 Make Order Processing Smarter with e-COS!
"More Convenient, More Efficient."

✅ Enhances customer convenience × Optimizes business efficiency
✅ Accelerates business with non-contact & online ordering
✅ Simple and intuitive interface suitable for any industry

📢 Attention Restaurants, Retail Stores, and Service Providers!
Would you like to implement e-COS for smart order reception?

📌 Major duties
✅ Order
・The order reception menu (home care, catering, inquiry contact, etc.) allows users to select and tap to display product/service information, complete order procedures, and contact the provider via phone.
✅ Using SNS Calls & Chats
・Users can communicate via SNS calls or chats with pre-registered contacts.
✅ Billing & Payments
・The system enables issuing invoices according to the payment method of the product/service provider.
✅ Order History
・Order history, including order date, product name, quantity sold, sales, and gross profit, can be saved.
The data can be downloaded as an Excel file for printing or PC storage.
If necessary, users can check past SNS calls or chat history.
✅ User Management
・Users can register and manage order information displays, contacts, and shared email addresses for products and services.
✅ System Administration
・Administrators can manage user information, product/service details, supplier information, and category master data.



📌Initial Setup
When implementing e-COS (e-Cloud Order Select), it is necessary to register the following information:

Company Information、User Information、Product and Service Information、Supplier Information、Master Data for Various Function Settings