LLCe-sares is a company that responds to your vision and provides IT and DX solutions.

Basic Policy on Personal Information Protection

LLC e-Sarese (hereinafter referred to as "the Company") recognizes that the proper protection of information related to customers, executives, and employees (hereinafter referred to as "personal information") is an important social responsibility.

To ensure that customers can use the websites and applications provided by the Company with confidence, we will handle personal information with the utmost care based on the following basic policy.

The Company appoints a Personal Information Protection Manager and establishes a system to appropriately protect personal information. When collecting personal information, we clearly define the purpose of use and obtain consent from the individual, limiting the use of personal information to the scope of that purpose.

The Company will not provide personal information to third parties except in cases where the individual has given consent.

If an individual inquires about the personal information held by the Company, we will respond sincerely.

To protect personal information from various threats, the Company implements strict security measures to prevent unauthorized access, loss, misuse, and alteration of information. In the event of an incident, we will promptly take corrective actions.

The Company complies with applicable laws and regulations concerning the protection of personal information and continually reviews and improves its efforts in each of these areas.

Regarding Personal Information

Purpose of Use of Personal Information
When collecting personal information from customers through our services, we specify the purpose of use and obtain user consent. Personal information is used for the following purposes:

・Provision of products and services
・Billing for service usage fees
・Identity verification and user authentication
・Measuring user traffic and behavior
・Sending important notifications related to changes in service terms
・Responding to inquiries and providing service-related information
・Other purposes as defined in each service provided by the Company

Information Collected and Methods of Collection

(1) Information Directly Collected from Users
The Company collects the following information from users when they use our services:

・Name
・Date of birth
・Gender
・Email address
・Address
・Service usage history
・Other information as defined by the Company through the app or website

(2) Collection of Technical Information
When users access our services, the Company collects the following technical information:

・Device type
・Device identifier
・Browser type
・Referrer
・IP address
・Cookies

(3) Information Collected with User Consent
With explicit user consent, the Company collects the following information through the application "e-Remote Monitoring":

・Location information
・Contact information
・Email address

(4) Information Collected Through External Service Integration
If users allow integration with external services, the Company collects the following information from such external services:
・User ID used on the external service
・Other information disclosed by the user based on the privacy settings of the external service

Provision of Personal Information to Third Parties

As a general rule, the Company does not disclose or provide personal information obtained from customers to third parties. However, exceptions apply in the following cases:

・When consent has been obtained from the individual
・When required by law or requested by governmental or law enforcement agencies, such as the police
・When necessary to comply with legal obligations
・When disclosure is necessary to protect the rights or assets of the Company, or when data verification with third parties is required under confidentiality agreements

Protection of Personal Information Security

To ensure the protection of customers' personal information, the Company implements the following measures:

■ Handling by Dedicated Staff
Only dedicated Company staff with sufficient knowledge and experience in personal information protection handle such information.

■ Ensuring Website Security
The Company regularly monitors the security of its website and gives the highest priority to addressing external security concerns.

■ Requests for Disclosure and Other Actions Regarding Personal Information
Requests for notification of the purpose of use, disclosure, correction, addition, deletion, or refusal of use/provision of personal information will be handled in accordance with the Company's procedures for personal information disclosure.

Notification of purpose of use, disclosure, correction, addition or deletion, and right to refuse use or provision

For inquiries regarding personal information, please send a document containing your name, address, return email address (if inquiring by email), and details of the inquiry by postal mail or email to the contact below. The same applies to personal information obtained before this policy was enacted. Once we verify your identity, we will respond without delay.

Log Collection

The Company collects access logs regarding visits to our website. The collected log information is not associated with personal information and is used only as statistical data. The Company does not disclose collected log information to third parties.

Revisions to the Privacy Policy

The Company may revise this privacy policy as necessary. In the event of significant revisions, we will notify users through the website, ensuring that the changes are clearly indicated for a certain period.

Contact for Personal Information Protection Inquiries

TEL:0971355695
Email:esaresvn@gmail.com

LLC e-Sarese

Established: March 1, 2025

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